The future AI in Dynamics 365

2019 March 21st – Breakfast seminar
See what’s coming up in Dynamics 365 Customer Engagement

Thursday 21st of March at 08.00-09.30 am
Breakfast will be served from 08.00 am and the seminar begins at 08.30 am

XLENT in Malmö
Baltzarsgatan 25, 2nd floor
211 36 Malmö

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AI evolves and improves all parts of your digital processes. Microsoft is making investments in the Dynamics 365 Platform to help you with your customer interactions in the day-to-day work.

Watch the new Predictive Opportunity/Lead Scoring model and see how machine learning can help you find winning patterns! Or have a look at the Notes Analysis that suggest activities based on what you write! Or find someone who can introduce you to a lead or contact with Who knows whom! And last but not least, see how to use the Call intelligence and get analytics about performed phone calls, listening vs. talking, or how often specific keywords are mentioned, etc.


– What is AI and how can it benefit my digital transformation?
– Work smarter with help from AI
– Follow up what works and what can be improved.

The seminar will be presented by Peter Gynnerstedt and Markus Erlandsson, two experienced Dynamics consultants at Absfront, in cooperation with XLENT in Malmö.

During the seminar, we will show you a demo of what’s coming up in Dynamics 365 Customer Engagement and how you will be able to use AI in your Dynamics 365 platform. We will also talk about how data is the driver of the AI movement and how you can use Dynamics 365 today to improve your data quality!

For more information contact Peter Gynnerstedt at Absfront on 0709-851940.

This event has already passed.